About us

About us
Situated right in the heart of Hanoi Old Quarter on 52 Bat Su street, Hanoi Delano Hotel provides our guests quick access to everything that our lovely city has to offers. Our attention to details, personalized service, and elegant ambiance ensure our guests unforgetable experiences while staying in Hanoi.

Our Mission

Being Hospitable Comes First
Simply put, Hanoi Delano makes you feel like home. We believe that heart feft connections and friendliness is the key to open up great stories. So we come to work every day eager to lavish them on our guests and each other. It’s nice to have that on your daily “to do” list.

Our Team
We are a young and passionate group of people who have many years working experience in the hospitality industry. We understand deeply that besides good service, guest interaction is one of the most significant factors that makes your stay unforgetable. Thus we strive to make the most out of your time in Hanoi through our highly trained staff whose incentive is to provide professional, warm, friendly and intimate service. Moreover, we love sharing our culture and also eager to learn from their stories.

Stay to discover
Our cozy establishment: includes 45 elegant, well-furnished rooms with distinctive and sleek décor will create a memorable visual experience.  

Attention to details: we hand-pick our amenities. From the stylish in-room décor, bed linens to the finest bathroom equipments, and matresses were all imported from overseas. We have got tons of compliments on our matresses which “make getting up in the morning a challenge”.
As a hotelier, we understand that nothing is better than a good night rest. Thus we always strive to make our guests feel the most comfortable like being at home.

Location is the key: being in the heart of the Old Quarter is one of our adventages. Tourist attractions, shopping, and restaurants
are within just a few minute walk from our hotel.

Intimate atmosphere: our staff will know your name on the first day of your stay- a personalized experience which you could hardly find in larger establishments. Therefore bigger is not necessarily better. Stay with us and feel the Hanoi Delano touch!

Individuality: our uniqueness reflected through contemporary and sleek design. We style our rooms individually. We celebrate the local flavor with a strong sense of place by incorporating bespoke art and locally-sourced materials in the interior decoration.